Terms & Conditions

SECURE ORDERING

PROTECTING YOUR ONLINE ORDER INFORMATION ON WINDSORJEWELERS.COM IS OF THE UTMOST IMPORTANCE TO US. IN OUR SHOPPING CHECKOUT PROCESS, WE USE SECURE SOCKET LAYERING (SSL), THE INDUSTRY-STANDARD ENCRYPTION TECHNOLOGY THAT ENSURES THE SAFETY AND SECURITY OF YOUR ONLINE ORDER. WHEN THE LETTERS “HTTP” IN THE URL ADDRESS CHANGE TO “HTTPS,” THE “S” INDICATES YOU ARE IN A SECURE AREA EMPLOYING SSL.

MAKING A CREDIT CARD PURCHASE IS JUST AS SAFE ON OUR WEB SITE AS IT IS BY TELEPHONE. BUT IF YOU PREFER TO ORDER MERCHANDISE FROM THE WEBSITE BY PHONE, CALL 1.212.262.0500 OUR CUSTOMER SERVICE ASSOCIATES ARE AVAILABLE, MONDAY – FRIDAY, 10 AM – 5 PM EST.

PRIVACY POLICY

WINDSOR JEWELERS, INC. IS COMMITTED TO PROVIDING YOU THE FINEST PRODUCTS ALONG WITH EXCELLENT SERVICE. BECAUSE THE SECURITY OF YOUR PERSONAL INFORMATION IS VERY IMPORTANT TO US, WE RESTRICT ACCESS TO YOUR NONPUBLIC PERSONAL INFORMATION TO THOSE EMPLOYEES WHO NEED TO KNOW THAT INFORMATION TO PROVIDE PRODUCTS OR SERVICES TO YOU. WE ALSO MAINTAIN ELECTRONIC AND PROCEDURAL SAFEGUARDS THAT COMPLY WITH FEDERAL REGULATIONS TO PROTECT YOUR NONPUBLIC PERSONAL INFORMATION.

Messaging Privacy Policy 

By providing your phone number, you consent to receive customer care messages and two-factor authentication messages from Windsor Jewelers, Inc. Message frequency may vary. On average, you may receive 1-2 messages per month. Message and data rates may apply.

  • For help or assistance, reply HELP to any message or contact Windsor Jewelers, Inc. directly.

  • To stop receiving messages, reply STOP at any time.

  • For more information, please review our terms and conditions at https://www.windsorjewelers.com/terms-conditions.

 Effective Date: September 19, 2025

Windsor Jewelers, Inc. (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Windsor Jewelers, Inc. collects and uses information about you when you opt-in to receive SMS messages from us.  

Information We Collect 

When you opt-in to receive SMS messages, we collect: 

·       Your phone number 

·       Consent to send SMS messages 

·       Your email address  

·       Your basic contact information  

·       Your messaging history  

·       Images and videos shared with Windsor Jewelers, Inc.

How We Collect Your Information 

We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website. 

How We Use Your Information 

We use your information to: 

·       Send you the SMS messages you’ve opted in to receive 

·       Provide updates, promotions, or other relevant content based on your preferences 

·       Choices and Controls 

·       To operate our business 

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms on this page for additional information about the opt-out process. 

Protection of Information 

We are committed to protecting your privacy. We do not share, sell, or transfer your personal or mobile information to any third parties, affiliates, service providers, or external organizations for any purpose, including marketing or promotional activities. Your data will not be transferred to external organizations under any circumstances.

Updates 

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices. 

Contact Information 

If you have any questions or concerns regarding your personal information or this policy, please contact us at +1-212-262-0500. You may also contact us directly at info@windsorjewelers.com. 

USE AND DISCLOSURE OF INFORMATION

WE USE THE INFORMATION WE COLLECT TO PROCESS YOUR PURCHASE TRANSACTIONS, TO SEND YOU MARKETING AND PROMOTIONAL MATERIALS BY MAIL OR E-MAIL, AND TO HELP US IMPROVE OUR PRODUCT ASSORTMENTS AND SERVICES FOR YOU.

CHANGES TO THIS POLICY

WE MAY MAKE CHANGES TO THIS PRIVACY POLICY AT ANY TIME. WE WILL COMMUNICATE ANY SUCH CHANGES BY UPDATING THIS PAGE, NOTIFYING YOU BY EMAIL IF YOU HAVE REGISTERED YOUR EMAIL ADDRESS WITH US, OR IN WRITING, AS REQUIRED BY LAW.

TERMS OF USE

BY USING OUR WEB SITE, YOU AGREE TO THESE TERMS OF USE. WE MAY CHANGE OR UPDATE THESE TERMS SO PLEASE CHECK THIS PAGE REGULARLY.

COPYRIGHT

ALL CONTENT OF OUR WEB SITE (INCLUDING TEXT, GRAPHICS, LOGOS, BUTTON ICONS, IMAGES, AND SOFTWARE) IS THE PROPERTY OF WINDSOR JEWELERS, INC. AND IS PROTECTED BY UNITED STATES AND INTERNATIONAL COPYRIGHT LAWS. YOU MAY ELECTRONICALLY COPY AND PRINT HARD COPIES OF PAGES FROM THIS WEB SITE SOLELY FOR PERSONAL, NON-COMMERCIAL PURPOSES RELATED TO PLACING AN ORDER OR SHOPPING WITH WINDSORJEWELERS.COM ANY OTHER USE OF OUR WEB SITE, INCLUDING REPRODUCTION AND INTERNET LINKS, IS STRICTLY PROHIBITED WITHOUT OUR PRIOR WRITTEN PERMISSION.

TRADEMARKS

THE TRADEMARKS, LOGOS, SERVICE MARKS AND TRADE NAMES OF WINDSOR JEWELERS, INC. AND OUR AFFILIATES MAY NOT BE USED WITHOUT OUR WRITTEN PERMISSION.

ERRORS AND INACCURACIES

WE DO OUR BEST TO ENSURE THE INFORMATION ON OUR WEB SITE IS ACCURATE, COMPLETE, OR CURRENT, HOWEVER THERE IS THE CHANCE THAT THERE WAS HUMAN ERROR WHICH HAPPENS FROM TIME TO TIME. THIS INCLUDES PRICING AND AVAILABILITY INFORMATION. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS, AND TO CHANGE OR UPDATE INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE.

DISCLAIMER OF LIABILITY

WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE. ITS CONTENT, AND THE INFORMATION AND SERVICES AVAILABLE ON OR THROUGH IT, ARE PROVIDED “AS IS.” EXCEPT AS OTHERWISE PROVIDED UNDER APPLICABLE LAWS, WE WILL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO THE USE OF THIS WEB SITE.

APPLICABLE LAW

BY VISITING OUR WEB SITE, YOU AGREE THAT THE LAWS OF THE STATE OF NEW YORK WILL GOVERN THESE TERMS OF USE AND ANY DISPUTE OF ANY SORT THAT MIGHT ARISE, WITHOUT REGARD TO PRINCIPLES OF CONFLICT OF LAW.

LINKS TO OTHER SITES

WINDSORJEWELERS.COM MAY CONTAIN LINKS TO WEB SITES OPERATED BY OTHER THIRD PARTIES. WINDSOR JEWELERS, INC. DOES NOT ENDORSE OR ASSUME ANY RESPONSIBILITY FOR THESE WEB SITES. WE HAVE NO CONTROL OVER, OR RESPONSIBILITY FOR, THEIR CONTENT, INFORMATION OR ACTIVITIES.

NO CONFIDENTIALITY

EXCEPT FOR INFORMATION NECESSARY TO PLACE AN ORDER, ANY COMMENTS OR OTHER SUBMISSIONS SENT TO US WILL BE DEEMED NON-CONFIDENTIAL, AND SHALL BE THE PROPERTY OF WINDSOR JEWELERS, INC., INCLUDING WORLDWIDE RIGHTS IN ALL INTELLECTUAL PROPERTIES.

QUESTIONS AND CONTACT INFORMATION

IF YOU WOULD LIKE TO: ACCESS, CORRECT, AMEND OR DELETE ANY PERSONAL INFORMATION WE HAVE ABOUT YOU, REGISTER A COMPLAINT, OR SIMPLY WANT MORE INFORMATION CONTACT OUR PRIVACY COMPLIANCE OFFICER AT INFO@ WINDSORJEWELERS.COM